In eMindsCA.com, we pride ourselves on the services given by us and guarantee your satisfaction with our services and support. We continuously improve and strive to deliver the best accounting, financial or secretarial services through the Internet. However, if you are not satisfied with our services, please us will immediately contact and we position will provide refunds or credits that can be used to Indiafilings orders the future.
Not satisfied? Tell us!
If you are not satisfied with the service, then just login to the Ticksy.com portal and create a ticket for the engagement to start the refund process. All help tickets are reviewed by members of senior management and responded individually within 24-48 hours.
Note: Unregistered users can email at [email protected]
When the fee is paid to eMindsCA.com, the amount paid in advance is kept in a customer account by eMindsCA.com. eMindsCA.com will earn fees on working on client’s case During an engagement, eMindsCA.com earns different rates at various rates and at various times on completion of various milestones (for example, granting client portal access, assigning to Relationship Manager, obtaining DIN, filling out the form, e.t.c). Refund can not be provided for the accrued fee because the resources spent on providing the service and human hours are non-refundable in nature. Apart from this, we can not refund any money given to government agencies, nor to fill the fees or taxes, or to the role of others in the process of processing their order. In any case, eMindsCA.com will be liable only for refund till the charges paid by the customer.
Process to request a refund
After signing in, refund requests can be initiated through the Ticksy.com platform. To request a refund, request a refund in the chat room related to the concerned engagement manager. All refund requests should be made within 60 days of purchase. A refund request of more than 60 days will not be accepted and only credit will be provided to complete the change of service / service. We will complete your refund request within 4 to 5 weeks of processing, because all information required for the reason of the refund, bank details for the request, etc. is obtained.
Change of service
If you want to change the service that you have ordered for a different, you should request this change of service within 60 days of the purchase. Purchase value of basic services, any accrued fees given to government agencies and reducing money, such as filing fees or taxes, or in the process of processing your order, to the other third party, deposited in your eMindsCA.com account Will be done. You can use the remaining credits for any other eMindsCA.com service.
There is a standard price policy of eMindsCA.com in which, under any circumstances, additional service charges are not requested. However, the standard pricing policy does not apply to the increase in the total fees paid by the customer to eMindsCA.com, which may be charged by the customer for the completion of the legal document or the filling of forms with the government, Due to the increase in fees. Rejection or Resuscitation eMindsCA.com is not responsible or liable for any other costs made by the customer regarding the completion of the service.
Factors are out of our control
We can not guarantee the result or outcome of your special process. For example, the government can reject a trademark application for legal reasons beyond the scope of the eMindsCA.com service. In some cases, problems with a government backlog or government platforms (like MCA website, income tax website, FSSAI website) can cause long delays before your process is completed. Similarly, eMindsCA.com does not guarantee the results or results of services employed by our partners. The nearest platform, which is not employed by eMindsCA.com. Such problems are beyond our control and are not covered by this guarantee or are eligible for a refund. Therefore, delay in the processing of your file by the government can not be a refund.
eMindsCA.com will not be considered as violation or default of your satisfaction guarantee policy under the terms of any service, and is liable for the client to delay the display of any termination, interruption or display of their obligations due to earthquake, flood, fire. Will not done. The action of a court or public authority, change in law, explosion, war, storm, lightning, drought, landslide, hurricane, cyclone, storm, storm, natural disaster, action of god or public enemy, epidemic, famine or plague. Terrorism, armed conflicts, labor strikes, lockouts, exclusion, or similar incidents beyond our proper control, whether it is foreseeable or unexpected (each one “Force Magic Event”).
Since we are reducing costs and are devoted in time, manpower, technology resources and efforts to prepare your service or document, therefore our guarantee only covers issues of satisfaction due to eMindsCA.com – your situation or your mind No change in the situation. If you need us to process a service, then we will hold the fee paid on your account until you are ready to start the service.
Before processing any refunds, we reserve the right to try our best to fulfill the service. If you are not satisfied with this service, then the Government will have a cancellation charge of 20% + fee charged + fee applicable. In case of change of service, the cancellation fee will not be applicable.