In addition to being a search engine website and e-mail provider, AOL also provides Internet services to customers in the United States. You can choose from various internet service plans to suit and satisfy your surfing needs. But if you are already using the AOL Internet service and your contract is terminated, or if you want to try other providers in your area, disconnecting your AOL Internet service can be one of your options. is. To know that scroll down on step 1.
Canceling Your Subscription
Prepare your billing information. Prepare your AOL account number, as well as all billing details like your name and address (which can be found at the upper part of the billing statement). You will need it to disconnect your service.
Contact AOL’s Internet Service Customer Service Hotline. You can reach anytime of the day by calling 1-800-827-6364. A customer service representative will assist you from the other end of the call. Notify them that you want to disconnect your internet service, and provide all the details required by the representative (Step 1).
Note that the representative will try to convince you not to stop your membership; It’s normal, and they’re just doing their job. Just insist that you want to disconnect, and they will go ahead in helping you.
Set your last bill. Once your account is canceled, you can get your final bill from the most recent billing date to your use until the date you canceled this subscription. The bill includes any refunds or fines which you may have to pay. Set this last bill, and your account will be completely canceled.
Uninstalling Any AOL Software on Your Computer
Open the list of programs installed on your computer. Once your service is disconnected, you can uninstall any AOL-related program on your computer because you are no longer using it. To get started, go to the list of programs installed on your computer.
For Windows Computer, click the Start / Orb button at the bottom-left corner of the screen and click on the “Control Panel”. Inside the control panel, click on “Programs and Features” to see a list of installed programs.
For Mac computers, launch the “Finder” by clicking on its icon on the shortcut dock. On the Finder window, click on “Apps” from the left menu panel to see a list of installed programs.
Uninstall AOL program. Scroll down the list and uninstall any program with “AOL” in your name.
For Windows computers, click on the program and a small “uninstall / change” pop-up will appear. Click this pop-up to remove the program from your computer.
For Mac computers, simply drag the program from the “apps” folder to the trash bin app icon (located on the dock or on desktop). The program will be uninstalled from your Mac.